General Termsand Conditions of Sale
These GTC govern all commercial transactions concluded between Entreprise-Agadir.com and any Member subscribing to a subscription, a boost, or any other paid service.
Preamble
These General Terms and Conditions of Sale (hereinafter "GTC") govern all commercial transactions concluded between the Publisher of the Entreprise-Agadir.com platform (hereinafter "the Seller") and any Member or advertiser subscribing to a subscription, purchasing a boost, an advertising option, or any other paid service offered on the Platform.
Any order placed on the Platform implies full and unconditional acceptance of these GTC, which prevail over any other document of the Buyer. These GTC are accessible at any time on the Platform.
By validating any order, the Buyer acknowledges having read, understood, and accepted without reservation the entirety of these GTC.
Article 1 — Seller Identification
Entreprise-Agadir.com
Legal form: [To be completed]
Registered office: [Full address], Agadir, Morocco
RC Number: [To be completed] · Tax ID: [To be completed]
Email: contact@entreprise-agadir.com
Website: www.entreprise-agadir.com
Article 2 — Scope of Application
2.1 Services covered
These GTC apply to all paid services:
- Starter, Pro and Premium subscriptions for Companies and Freelancers
- Individual boosts (Top Category Boost and Premium Boost)
- Advertising spaces (banners, sponsored profiles, newsletter inserts)
- Additional options (extra listings, priority validation, verified profile, packs)
- Any other paid service offered on the Platform
2.2 Exclusions
These GTC do not apply to free services governed exclusively by the Terms of Use.
2.3 Buyers concerned
Article 3 — Order
3.1 Order process
- 1Selection of the desired service or offer
- 2Review of the order summary (nature of service, duration, VAT-inclusive price)
- 3Acceptance of these GTC
- 4Payment validation
- 5Order confirmation by email
3.2 Order confirmation
A confirmation email is sent to the Buyer as soon as their payment is validated. It summarises the nature of the ordered service, the duration, the amount paid, and the effective date.
3.3 Order modification
Any validated and paid order cannot be modified. In the event of an ordering error, the Buyer must contact the sales department within 2 hours following validation, provided the service has not yet been activated.
3.4 Order refusal
The Seller reserves the right to refuse any order for legitimate reasons. The Buyer is informed by email and fully refunded if payment has already been collected.
Article 4 — Rates and Prices
4.1 Applicable prices
The applicable prices are those in force at the time the order is validated. All prices are expressed in Moroccan dirhams (MAD), all taxes included.
4.2 & 4.3 Subscriptions
Companies
| Plan | Mensuel | Annuel |
|---|---|---|
| Starter | 149 MAD | 1,290 MAD |
| Pro | 349 MAD | 2,990 MAD |
| Premium | 699 MAD | 5,990 MAD |
Freelancers
| Plan | Mensuel | Annuel |
|---|---|---|
| Starter | 99 MAD | 850 MAD |
| Pro | 229 MAD | 1,990 MAD |
| Premium | 449 MAD | 3,890 MAD |
4.4 Boosts
| Boost | Prix | Durée |
|---|---|---|
| Top Category Boost | 79 MAD | 14 days |
| Premium Boost | 149 MAD | 14 days |
4.5 Price changes
4.6 Invoicing
An invoice is automatically issued for each transaction and made available in the personal account.
Article 5 — Payment Terms
5.1 Accepted payment methods
Credit/debit card
Visa, Mastercard, CMI
Bank transfer
Upon quote for amounts > 1,000 MAD
Mobile payment
Subject to availability
Other methods
As specified on the Platform
5.2 Payment security
Transactions are secured via an SSL-certified provider. The Seller does not retain any banking data.
5.5 Subscription renewal
Article 6 — Service Activation
6.1
Subscriptions
Takes effect immediately upon payment confirmation.
6.2
Boosts
Activated within 2 working hours. Duration of 14 days from activation.
6.3
Advertising spaces
Published within 48 working hours after visual approval.
6.4
Additional options
Activated according to the specific timelines indicated at the time of order.
Article 7 — Subscription Duration and Cancellation
7.1 Subscription duration
Monthly subscription
1 month, renewable by tacit agreement
Annual subscription
12 months, renewable by tacit agreement
7.2 Cancellation at the Buyer's initiative
The Buyer may cancel their subscription at any time from their personal account, under the "My Subscription" section. Cancellation takes effect at the end of the current period.
7.3 Cancellation at the Seller's initiative
- Violation of the Terms of Use
- Proven fraudulent or abusive behaviour
- Non-payment or repeated payment default
- Judicial or administrative decision
Article 8 — Refund Policy
8.1 General principle
8.2 Cases of full refund
- Order refused by the Seller before service activation
- Double billing identified and proven
- Technical impossibility attributable to the Seller for more than 7 consecutive days
- Manifest billing error on the part of the Seller
8.5 Refund procedure
Email: facturation@entreprise-agadir.com
Deadline: within 15 days from the transaction date
Response within 10 working days
Article 9 — Seller's Obligations
- Provide the ordered services in accordance with published descriptions
- Activate services within the timelines indicated in these GTC
- Ensure Platform availability under the best possible conditions
- Process the Buyer's data in accordance with the Privacy Policy
- Issue an invoice for each transaction
- Respond to the Buyer's requests within a reasonable timeframe
Article 10 — Buyer's Obligations
- Provide accurate and complete information when placing an order
- Pay the amount due within the agreed deadlines
- Use the services in accordance with the Terms of Use and Publication Policy
- Not attempt to circumvent payment or service access systems
- Inform the Seller of any changes to billing details
- Keep login credentials secure
Article 11 — Liability
11.1 Limitation of liability
The Seller's liability is limited to the total amount paid by the Buyer for the order in question.
11.2 No guarantee of results
Article 12 — Intellectual Property
The Buyer warrants that they hold all necessary rights to the visuals and content submitted. All elements of the Platform remain the exclusive property of the Seller.
Article 13 — Confidentiality and Personal Data
Personal data collected in the context of orders is processed in accordance with the Privacy Policy and Moroccan Law No. 09-08. It is not transmitted to third parties for commercial purposes.
Article 14 — Force Majeure
The Seller shall not be held liable in the event of force majeure as defined under Moroccan law.
Article 15 — Archiving and Proof
The Seller archives purchase orders and invoices on a reliable medium. These archives constitute proof of transactions concluded between the parties.
Article 16 — Claims
Any claim must be addressed in the first instance to the sales department:
Email: facturation@entreprise-agadir.com
Article 17 — Applicable Law and Jurisdiction
These GTC are governed by Moroccan law.
Article 18 — GTC Amendments
The Seller reserves the right to amend these GTC at any time. Members with an active subscription are notified by email with a notice of 30 days.
Article 19 — Miscellaneous Provisions
19.1
Entire agreement
These GTC constitute the entire agreement between the parties.
19.2
Severability
If any clause were declared void, the remaining clauses shall remain in force.
19.3
Non-waiver
Failure to invoke any clause shall not constitute a waiver thereof.
19.4
Language
These GTC are written in French. In the event of translation, the French version shall prevail.
Acceptance of terms
By validating any order on the Platform, the Buyer acknowledges having read, understood, and accepted without reservation the entirety of these General Terms and Conditions of Sale.